The Meat Smith

My Account

This privacy policy applies to all our Platforms. Our “Platforms” refer to any of our websites, mobile sites, mobile apps, social media platforms, emails or any other technology or services you may use to interact with us. “Services” refer to any products, goods, services or functionality offered, owned or operated by The Meatsmith via our Platforms.

We shall take reasonable steps to protect your personal information. We may electronically collect, store and use your personal information as indicated in this Privacy Policy (if you don’t consent to this, please do not access or register on our Platforms).

We offer our products and services regionally, as such, we are committed to comply with local data privacy legislation.


Who is collecting your information

Any personal information provided to or collected by us is controlled by us, The Meatsmith.


Information we collect

We collect and receive information about you in the following ways:

1. Information you give us

This includes any information that you provide to us directly, whether through our website or via phone, text messages, social media, fax or any other medium. This includes (but is not limited to) the following:

  • By filling in forms on our Platforms (like when you register on our Platforms or subscribe to use services on our Platforms);
  • When you enter a competition, promotion or complete a survey;
  • By posting comments or content on our Platforms;
  • When you purchase one of our products or services;
  • When you contact us and when you otherwise provide information directly to us.


2. Information we collect or receive when you use our Platforms, products or services

We collect information when you use our Platforms or services, or buy products from us by using cookies, web beacons and other technologies. Depending on how you access and use our Platforms, we may receive:

  • Log information (for example information about your interactions with our Platforms and other services you use, the content you view and the search queries you submit);
  • Information we infer about you based on your interaction with our products and services;
  • Device information (for example the type of device you’re using, how you access our Platforms, your browser or operating system and your Internet Protocol (“IP”) address).


How we use the information we collect and receive

We collect, store and use personal information in order to:

1. Enable you to create a personal profile on our Platforms;

2. Enable you to make use of our Platforms in the manner described on our Platforms, from time to time;

3. Enable us to make relevant recommendations on a personalised basis;

4. Communications and targeted advertising as well as product recommendations to you;

5. Compile and maintain our Platforms and client database;

6. Register and/or authenticate users of and/or visitors to our Platforms;

7. Identify and take reasonable measures to prevent fraudulent use of or access to our Platforms;

8. Compile non-personal statistical information about browsing habits, click patterns and access to our Platforms;

9. Attract suppliers by showing de-identified information about the database, for example demographics;

10. Participate in affiliate marketing relationships by tracking visitor origin through the use of cookies;

11. Track client database size and growth;

12. To process your payments;

13. To assess and handle any complaints;

14. To develop and improve our products, services, communication methods, and the functionality of our Platforms.


Your choices

You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various “opt-out” options that we will always provide to you when we communicate with you.

You have various rights over how your personal information is processed and can exercise these rights at any time by sending an email to or submitting a request through the “Contact Us” form on our website.

Your rights are:

  • You have the right to be provided with clear, transparent and easily understandable information about how we use your personal information;
  • You have the right to access, correct or update your personal information at any time;
  • Under certain circumstances, you have right to request that we delete your data. If you wish to delete the personal information we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements.
  • Under certain circumstances, you have the right to restrict the processing of your personal information;
  • Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing;
  • You have the right to lodge a complaint about how we process your personal information directly with any local data privacy authority;
  • If you have given your consent for us to use your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful);
  • You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you;
  • Further information and advice about your rights can be obtained from the data protection regulator in your country.


Data retention

If the personal information we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.


Our commitment to security

Although no one can guarantee the security of the information collected and received, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of your information. We will do our best to protect your personal information and we will use up-to-date technology that will help us to do this.


Changes to this privacy policy

We may update this privacy policy from time to time. Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you in the appropriate manner.



If you have a privacy concern, complaint or question, please contact us at